Refund policy

Easy Returns & Refund Policy – Shop with Complete Confidence At CameyShop, we believe that online shopping should be simple, secure, and completely worry-free. Every customer deserves a smooth shopping experience, from placing an order to receiving the product at their doorstep. That's why we have designed our Easy Return & Refund Policy to ensure that you can shop with complete confidence.

We understand that buying clothing online can sometimes raise questions about size, fit, color, or product expectations. Our customer-friendly return and refund policy is here to give you complete peace of mind. If you're not fully satisfied with your purchase, we'll do our best to make things right.

7-Day Easy Return Policy

Your satisfaction is our highest priority.

If, for any reason, you are not completely happy with your purchase, you may request a return within 7 days from the date your order is delivered.

To be eligible for a return, your product must meet the following conditions:

  • The product should be unused, unworn, and unwashed.

  • All original tags, labels, and accessories must be attached.

  • The product should be returned in its original packaging.

  • The item should be free from stains, perfume, deodorant, damage, or alterations.

  • A valid proof of purchase or order confirmation must be provided.

Products that do not meet these conditions may not qualify for a refund or exchange.

How to Request a Return

We've made our return process quick and hassle-free.

Step 1 – Contact Our Support Team

Send an email to support@cameyshop.com within 7 days of receiving your order.

Please include:

  • Your Order Number

  • Your Name

  • Registered Mobile Number

  • Reason for Return

  • Clear Photos (if the product is damaged, defective, or incorrect)

Our customer support team will review your request as quickly as possible.

Step 2 – Return Approval

Once your request is approved, we'll send you detailed return instructions, including the return shipping address and the steps you need to follow.

Please note that products returned without prior approval cannot be accepted.

Step 3 – Ship the Product

Pack the item carefully in its original packaging and send it to the address provided by our support team.

Please ensure that all original tags, accessories, invoices, and packaging materials are included.

Step 4 – Inspection & Verification

After receiving your returned product, our quality inspection team will carefully examine it to ensure it meets our return eligibility criteria.

This inspection generally takes 1–3 business days after the package reaches our warehouse.

Damaged, Defective or Wrong Product?

We take great care while packing every order. However, if you receive:

  • A damaged product

  • A defective item

  • A wrong product

  • A wrong size (if shipped incorrectly by us)

  • A missing item in your package

Please contact us immediately at support@cameyshop.com.

To help us resolve your issue faster, kindly share:

  • Your Order Number

  • Images of the product

  • Images of the packaging

  • A brief explanation of the issue

Our team will investigate your request and provide the best possible solution, including replacement or refund wherever applicable.

Exchange Policy

Need another size or a different product?

Our exchange process is simple.

Once your return request is approved and the returned product passes inspection, you can place a fresh order for the product or size you prefer.

This process helps us dispatch your preferred item faster without unnecessary delays.

Refund Process

Customer satisfaction is extremely important to us.

Once your returned product has been received and successfully inspected, we'll notify you by email regarding the status of your refund.

If approved:

  • Your refund will be processed using your original payment method.

  • Refunds are generally initiated within 3–7 business days after approval.

  • Depending on your bank or payment provider, the amount may take additional time to appear in your account.

If your refund is delayed beyond the expected timeframe, please contact your bank or payment provider before reaching out to our support team.

Products That Cannot Be Returned

For hygiene, safety, and quality reasons, certain products are not eligible for return.

These include:

  • Personalized or customized products

  • Gift Cards

  • Clearance or Final Sale items

  • Products marked as Non-Returnable

  • Beauty & Personal Care Products

  • Perishable Goods

  • Products damaged due to customer misuse

  • Products without original tags or packaging

  • Products showing signs of use, washing, or alteration

If you're unsure whether your purchase is eligible, our support team will be happy to assist you.

Why Thousands of Customers Trust CameyShop

Shopping online should never feel risky. At CameyShop, we've built our reputation on quality, transparency, and customer satisfaction.

When you shop with us, you enjoy:

  • 7-Day Easy Return Policy

  • Simple & Transparent Refund Process

  • Premium Quality Products

  • Trusted by 10,000+ Happy Customers

  • 50+ Years of Brand Experience

  • Secure Online Payments

  • Cash on Delivery Available

  • Free Pan India Delivery

  • Dedicated Customer Support

  • Fast Order Processing

  • Reliable Quality Checks Before Dispatch

Every order is carefully packed and inspected before shipping because your trust is the foundation of our business.

Need Help?

Our friendly customer support team is always here to help.

Email: support@cameyshop.com

Whatsapp : +91 9625776568

Whether you have questions about your order, returns, refunds, exchanges, sizing, or product information, we'll be happy to assist you.

Shop with Confidence

At CameyShop, we don't just sell products—we build lasting relationships with our customers. Every purchase is backed by our commitment to quality, honesty, and excellent customer service.

Thank you for choosing CameyShop. We look forward to serving you again and making every shopping experience enjoyable, safe, and worry-free.