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FAQ

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What are Camey 15 days Return Policy?

Camey has no return pickup policy. We accept exchange only in below given conditions.
1. Customer received defective/Dusty product.
2. Product received by customer is not as per order.
An order can be cancelled before it is confirmed by Camey. Once the order is confirmed, a customer can raise a request for cancellation by contacting Camey. Orders which requires any kind of customization/alternation or orders which are placed on special request with prior confirmation from the buyer cannot be cancelled. In case such orders are cancelled, the buyer will bear the entire cost incurred by Camey and/or their supplier. Refund will be initiated to the buyer after necessary deductions.

How do I cancel my order?

Customer will have to Call us at 011-45727757 or WhatApp- 9625776568 (Monday to Saturday 10 AM to 5 PM), or send email to support@cameyshop.com and request for the order cancel. If emailed, Customer Service Associate from Camey will get in touch with you within 24 Hrs, upon verification; they will assist you with order cancellation.

Can Camey cancel my order?

Camey reserves the right to cancel any order without prior notice. If you have made full payment or partial payment, Money will be refunded to your account within 3 working days from approval of refund. Please note that it might take additional 3-7 working days for the money to reflect in your account, depending upon processing time of your bank.

Payment

What’s the cancellation fee?

There are no cancellation fees if an order is cancelled before it's confirmed by Camey.

I have made full or partial payment, when will I get my refund?

The money will be refunded to your account within 3 working days from approval of refund. Please note that it might take additional 3-7 working days for the money to reflect in your account, depending upon processing time of your bank.

PRIVACY POLICY

We collect information about you for two reasons:

> To process your order.
> To provide best possible service.

The type of information we will collect about you includes:

> Your Name
> Address
> Phone Number
> Email Address

Your personal information is not shared with any third party

We will always give you an opportunity to refuse any marketing email from us. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

DISCLAIMER

-Camey owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us.

-You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us.

-You may print or download any page(s) for your own personal and non-commercial use only. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors.

-The product dimensions supplied are intended to give an approximate indication of the size of individual products.

-If any kind of damage, personal injury or death, lost profit, goodwill & data or business interruption takes place due to the use of the website,www.cameyshop.com will not be responsible for it.

-You are liable for any risk associated with your use of www.cameyshop.com

We remain liable for the quality of goods.

-We reserve the right to change the Site Disclaimer from time to time. If this happens, we will notify you by posting the updated Site Disclaimer on the website.

-We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time.

-You shall not use the website in any way that will damage it or interrupt its provision.

-The ‘terms of use’ and policies on the website are constantly changed and updated. You are recommended to review the site regularly for updates.

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