What are Camey 15 days Return Policy?
An order can be cancelled before it is confirmed by Camey. Once the order is confirmed, a customer can raise a request for cancellation by contacting Camey. Orders which requires any kind of customization/alternation or orders which are placed on special request with prior confirmation from the buyer cannot be cancelled. In case such orders are cancelled, the buyer will bear the entire cost incurred by Camey and/or their supplier. Refund will be initiated to the buyer after necessary deductions.
How do I cancel my order?
Customer will have to Call us at – 011-25060037 (Monday to Saturday 10 AM to 6 PM), or send email to [email protected] and request for the order cancel. If emailed, Customer Service Associate from Camey will get in touch with you within 24 Hrs, upon verification; they will assist you with order cancellation.
What’s the cancellation fee?
There are no cancellation fees if an order is cancelled before it's confirmed by Camey.
Can Camey cancel my order?
Camey reserves the right to cancel any order without prior notice. If you have made full payment or partial payment, Money will be refunded to your account within 3 working days from approval of refund. Please note that it might take additional 3-7 working days for the money to reflect in your account, depending upon processing time of your bank.
I have made full or partial payment, when will I get my refund?
The money will be refunded to your account within 3 working days from approval of refund. Please note that it might take additional 3-7 working days for the money to reflect in your account, depending upon processing time of your bank.
The following EXCEPTIONS apply to this Return Policy
- Camey has no return pickup policy customer have to return on their own through any courier service , though the courier charges will be refunded to the customer in his account after receiving the product.
- All items to be returned must be unused. Make sure that the article/s has the original tags and packaging intact. Products with a seal will not be returned if the seal is broken.